Head of ICT @ Protective Islami Life Insurance Ltd.
Sagor Islam Suman — Senior Software Engineer | Insurance Technology & Enterprise Systems

Sagor Islam Suman

Senior Software Engineer | Insurance Technology & Enterprise Systems

I build enterprise technology for insurance and data-intensive businesses, combining full-stack engineering (Laravel, Next.js, React, TypeScript), enterprise databases (Oracle, SQL Server, MySQL), actuarial domain knowledge, and ICT leadership.

12+ Yrs Experience • MSc in CSE (JU) • PGD in Actuarial Science (BIA) • Tech Lead

12+

Years in Enterprise IT & Software

InsurTech

Actuarial & Life Operations Moat

Full-Stack

Laravel, React, Next.js, TypeScript

Enterprise DB

Oracle, SQL Server, MySQL Core

Core Competencies

Enterprise Engineering & Domain Expertise

Combining production software engineering, enterprise data architecture, and life insurance domain expertise.

Enterprise Software Engineering

Architecting decoupled, maintainable applications using Laravel, Next.js App Router, React, and TypeScript. Designing structured RESTful APIs, strict RBAC authorization matrices, and high-performance server-rendered frontends.

Laravel • Next.js • React • TypeScript • REST APIs

Insurance Technology (InsurTech)

Armed with a Postgraduate Diploma in Actuarial Science (BIA), I translate complex policy lifecycles, actuarial tariff calculations, maturity/surrender projections, claims state automation, and regulatory reporting into verified software systems.

Policy Lifecycle • Claims Engine • Actuarial Valuation

Data Systems & ICT Leadership

Managing mission-critical databases across Oracle, Microsoft SQL Server, and MySQL with transactional reliability. As Head of ICT, directing corporate branch networking (MikroTik), endpoint monitoring (MeshCentral), and disaster recovery.

Oracle • SQL Server • MikroTik • ICT Operations
Flagship Case Studies

Featured Enterprise Work

Production life insurance platforms, customer financial self-service portals, claims automation engines, and corporate infrastructure suites.

Life Insurance Operations Platform (AIMS)
Professional
Full StackWeb DevBackend

Life Insurance Operations Platform (AIMS)

Enterprise life insurance management platform modernizing core operational workflows: policy administration, premium ledger calculation, multi-stage claims processing, and executive KPI analytics.

Next.jsReactTypeScriptTailwind CSSREST API+2
Transparent Online Claim Management Suite (ToCMS)
Professional
Full StackWeb DevBackend

Transparent Online Claim Management Suite (ToCMS)

Enterprise-grade group insurance claims operations and cashless hospital management platform built with Next.js App Router, Prisma ORM, and MySQL/Oracle, featuring multi-stage approval workflows, B2B ERP REST APIs, OTP loginless submission, and BEFTN payment advice dispatch.

Next.jsReactTypeScriptTailwind CSSREST API+6
Protective Life Insurance Web Portal & Admin Hub
Professional
Full StackWeb DevBackend

Protective Life Insurance Web Portal & Admin Hub

Enterprise customer portal and administrative hub for Protective Islami Life Insurance, integrating actuarial premium/maturity calculators, instant e-receipt verification, policy statements, and corporate CMS.

LaravelPHPMySQLREST APIJavascript+1
PureLeaf — Agricultural ERP & Procurement Mobile Suite
Professional
Mobile DevFull StackBackend

PureLeaf — Agricultural ERP & Procurement Mobile Suite

Offline-first commercial agricultural ERP and leaf procurement mobile suite built with React Native (Expo), .NET backend, MS SQL Server, and REST APIs, empowering rural field depots to manage leaf purchasing, bale weighing, farmer quotas, and truck dispatch.

React NativeExpo.NETMS SQL ServerREST API+4
Corporate ICT Monitoring & Security Suite
Professional
BackendFull Stack

Corporate ICT Monitoring & Security Suite

Enterprise infrastructure oversight, remote endpoint management, and MikroTik network telemetry suite providing centralized diagnostics, security enforcement, and bandwidth control.

MeshCentralNode.jsexpress.jsMikroTikDatabase Administration+3
Cross-Platform Mobile Insurance App (MyProtective)
Professional
Mobile DevUI/UX

Cross-Platform Mobile Insurance App (MyProtective)

Cross-platform mobile application providing policyholders with instant digital premium cards, online policy verification, claim tracking, premium payment integrations, and agent directories.

React NativeReduxREST APITailwind CSSUI/UX+1
System Design

Enterprise Architecture Pattern

How I architect secure, high-availability platforms that connect modern client frontends with core enterprise database backends.

CLIENT LAYER

Modern Frontends

Next.js 16 • React 19 • React Native • Tailwind CSS

API GATEWAY

Secure RESTful APIs

Sanctum / JWT Auth • RBAC • Request Validation • Rate Limiting

BUSINESS ENGINE

Enterprise Service Layer

Laravel PHP Core • Actuarial Engines • Audit Logging • Queue Jobs

DATA CORE

Enterprise Databases

Oracle • Microsoft SQL Server • MySQL • Automated Backups

Decoupled API contracts for web and mobile consistency
ACID-compliant transactional integrity across policy ledgers
Granular Role-Based Access Control (RBAC) across departments
Leadership & Trajectory

Professional Experience

A continuous progression from hands-on software development to enterprise technology leadership and Head of ICT management.

Protective Islami Life Insurance Ltd.

Head of ICT (Deputy Manager)

Protective Islami Life Insurance Ltd.Dhaka, Bangladesh
2022 - Present

Directing corporate technology strategy, enterprise software engineering, and mission-critical insurance business systems.

LaravelReact+7 more
NRB Islamic Life Insurance Ltd.

Senior Executive Officer (IT)

NRB Islamic Life Insurance Ltd.Dhaka, Bangladesh
2021 - 2022

Engineered web applications leveraging Laravel and ASP.NET backends with React Native for mobile integration.

LaravelASP.NET+4 more
Protective Islami Life Insurance Ltd.

Senior Officer (ICT)

Protective Islami Life Insurance Ltd.Dhaka, Bangladesh
2018 - 2021

Engineered web applications utilizing Laravel and ASP.NET framework solutions.

LaravelASP.NET+3 more
Golden Harvest Info Tech (GHIT)

Data Operations Executive & Team Leader

Golden Harvest Info Tech (GHIT)Dhaka, Bangladesh
2017 - 2018

Supervised a high-throughput enterprise data processing team managing large-scale structured digital operations.

MS OfficeDatabase Administration+1 more
Satcom IT Limited

Data Operations Supervisor

Satcom IT LimitedDhaka, Bangladesh
2013 - 2015

Supervised data verification operations, technical documentation, and quality control workflows.

MS OfficeIT Support
United Corporate Advisory Services (UCAS)

IT & Systems Support Specialist

United Corporate Advisory Services (UCAS)Dhaka, Bangladesh
2012 - 2013

Delivered computer hardware maintenance, operating system troubleshooting, and network setup services.

IT SupportTroubleshooting+2 more
Academic Background

Academic & Actuarial Qualifications

Dual mastery bridging advanced Computer Science & Engineering with professional Actuarial Science.

Bangladesh Insurance Academy (BIA) Logo

PGD in Actuarial Science (DAS)

Bangladesh Insurance Academy (BIA)

2024-25 | 1st Batch
Status:
Passed
Jahangirnagar University (JU) Logo

Master of Science (MSc) in CSE

Jahangirnagar University (JU)

2023
CGPA:
3.55 / 4.00
University of Information Tech & Sciences (UITS) Logo

Bachelor of Science (BSc) in CSE

University of Information Tech & Sciences (UITS)

2018-2022
CGPA:
3.68 / 4.00
Dhaka Polytechnic Institute (DPI / BTEB) Logo

Diploma in Engineering (CTech)

Dhaka Polytechnic Institute (DPI / BTEB)

2012-2016
CGPA:
3.08 / 4.00
Satarkul High School (Business Studies) Logo

Secondary School Certificate (SSC)

Satarkul High School (Business Studies)

2010-2012
GPA:
5.00 / 5.00
Enterprise Skills

Core Technical Capabilities

Enterprise software development, database engineering, actuarial systems, and network infrastructure.

Core Software Engineering

Laravel & PHP

Architect enterprise web backends, service layers, secure RESTful APIs, and complex insurance operational systems.

Core Software Engineering

React & Next.js

Build high-performance, modern full-stack web applications with Next.js App Router, SSR, and client state orchestration.

Core Software Engineering

TypeScript

Strongly typed enterprise application logic, robust interface models, and scalable, maintainable codebases.

Core Software Engineering

REST API & System Architecture

Design clean, decoupled API contracts connecting modern client applications with legacy databases and third-party gateways.

Data & Enterprise Platforms

Oracle Database

Enterprise relational database administration, PL/SQL procedures, schema architecture, and high-concurrency transaction management.

Data & Enterprise Platforms

Microsoft SQL Server

T-SQL scripting, indexing strategies, complex analytical queries, transactional integrity, and database recovery models.

Insurance Technology

Policy Administration Systems (PAS)

End-to-end policy lifecycle engineering: proposal underwriting, premium schedules, endorsements, renewals, and surrender workflows.

Insurance Technology

Premium & Maturity Calculation Engines

Custom algorithmic calculation engines implementing actuarial tariff rates, bonus distributions, and maturity benefit projections.

Insurance Technology

Claims Workflow Automation

Multi-stage digital claims verification, document verification pipelines, role-based approval routing, and disbursement audit logs.

Insurance Technology

Actuarial Data Analysis & Valuation

Translating mortality tables, survival models, premium reserving, and actuarial valuation formulas into software computation modules.

Infrastructure & Operations

Windows Server (2012, 2016, 2019, 2022, 2025)

Enterprise Active Directory (AD DS), Group Policy (GPO), Hyper-V virtualization, IIS web hosting, DNS/DHCP, clustering, and production server lifecycles across 2012, 2016, 2019, 2022, and 2025.

Infrastructure & Operations

MikroTik RouterOS & Networking

Enterprise router configuration, VPN site-to-site tunnels, bandwidth QoS queues, firewall filtering, and branch network topologies.

Open for Engagement

Let's Build Better Enterprise Systems

Available for international remote senior engineering roles, enterprise software consulting, and InsurTech advisory engagements.